Many organisations use the telephone interview as an opportunity to screen job applicants, and assess whether it is worth inviting them person in for a face-face interview. There are many jobs in which good telephone manner is an essential requirement of the role, so it is understandable why so many companies would use this method.
So you need to be aware of how to handle this situation. The following video clip offers some useful tips such as …..
- Don’t be afraid to say it’s not convenient for you to speak, and that you’ll call them back
- Call back when you have all your notes ready as a memory prompt
- Select a quiet location that offers you some privacy with no distractions
- Take some time to pause and think, before you answer questions
And another video clip reinforcing many of the same points ….
